Privacy Policy

1. Introduction

El Cedar ("we," "our," or "us") operates the website located at www.elcedar.com. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of information gathered through our website, consultation forms, WhatsApp communications, and client engagements.

2. Information We Collect

We collect information necessary to understand your business objectives and deliver our services:

• Contact Details: Your name, work email address, phone number, company name, and job title when you submit an inquiry or contact us.
• Project & Workflow Information: Details you choose to share regarding your operational processes, technical requirements, system architecture, or timeline.
• Technical & Usage Data: Anonymized browser details, IP address, device type, pages visited, and interaction metrics gathered via cookies and privacy-respecting analytics.

3. How We Use Your Information

We utilize collected data solely to:

• Respond promptly to consultation requests and quotation inquiries.
• Develop tailored software, AI, and digital transformation proposals.
• Communicate project milestones, updates, and deliverables.
• Improve website usability, page load speed, and user experience.
• Comply with applicable legal, accounting, and regulatory obligations.

4. Confidentiality & Non-Disclosure

We recognize that technology consultation often involves sensitive trade secrets, customer records, and operational architecture. We never sell, rent, or monetize your business or personal data. We are eager to execute formal Non-Disclosure Agreements (NDAs) prior to reviewing proprietary materials.

5. Data Security

We maintain industry-standard physical, electronic, and procedural safeguards. Website traffic is encrypted using HTTPS/TLS. Access to internal communications and client project files is restricted strictly on a need-to-know basis.

6. Third-Party Integrations

Our website may use reputable third-party services such as Google Analytics, Cloudflare, and Meta/WhatsApp for messaging. These providers handle information in accordance with their respective privacy policies.

7. Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. You may also opt out of promotional communications at any time.